Giraffes barely make noise (or so my son told me after zoo day at school) so when I first read about “giraffe language,” I was intrigued. Coined by Marshall Rosenberg, a conflict resolution expert, giraffe language is named for the mammal with the biggest heart,...
Why Now? The start of the new year is a time to reflect on the successes and challenges of the previous year, and set goals and expectations for the coming year. How will you monitor progress? How often will you check the status? Will you set specific monthly or...
Although honesty and integrity are expected from leaders, they’re two areas where people seem to need help demonstrating. If leaders aren’t exhibiting behaviors that people view as showing honesty and integrity, leaders are viewed as less trustworthy. As a result, job...
When Yvonne’s boss asked her to meet with a potential client about co-sponsoring a conference, she was happy to do it. She researched his company, his work and had a clear preliminary path ready in her mind. Except when she walked into his office, he said, “it’s great...
Like many employees, you might feel there aren’t enough hours in the day to get all of your work done. As a result, you may feel like you’re often behind. Coming in early, working through lunch and staying late aren’t effective long-term solutions. Instead, learn how...
